Privacy Policy
Last Updated: August 4, 2026
Information We Collect
When you interact with our website or services, we may collect the following types of information:
- Personal Information: Name and email address when you submit an order form or inquiry
- Service Preferences: Information about which services you select or express interest in
- Technical Data: Browser type, device information, IP address, and website usage patterns through standard web analytics
- Cookie Data: Information stored in cookies to remember your preferences and improve site functionality
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your service requests and orders
- To communicate with you about workshops, deliveries, and other service-related matters
- To improve our website functionality and user experience
- To analyze site traffic and usage patterns for optimization purposes
- To comply with legal obligations and protect our legitimate business interests
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist with payment processing, shipping, or website hosting, under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or other legal process
- Business Protection: To protect the rights, property, or safety of our business, customers, or others
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Personal data is stored only as long as necessary to fulfill the purposes for which it was collected, typically for the duration of our business relationship plus any required retention period under applicable law.
Your Rights
Under applicable data protection laws, you have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Objection: Object to certain processing of your personal information
- Data Portability: Request transfer of your information to another service provider where technically feasible
- Withdrawal: Withdraw consent for processing where consent was the legal basis
To exercise any of these rights, please contact us at info at solid-horizon.autos. We will respond to your request within 30 days.
Cookies
Our website uses cookies to enhance functionality and remember your preferences. You can control cookie settings through your browser preferences. For detailed information, please see our Cookies Policy.
Third-Party Links
Our website may contain links to external sites, including scientific references and partner resources. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or applicable laws. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of our services after changes indicates acceptance of the updated policy.
Contact Information
If you have questions or concerns about this privacy policy or our data practices, please contact us:
Caffè Milano
Via Montenapoleone 12
20121 Milano, Italy
Email: info at solid-horizon.autos